Frequent Asked Questions

What is your Payment Method?

We accept Cash, Personal Checks, VISA, MasterCard, and now Discover at our retail store location, Pay-Pal is our on-line payment method. At this time, on-line shopping is not setup to take our gift certificates and/or our frequent buyer's cards towards purchases - must be

used at retail location. We'll let our customers know when this changes. We do apologize for this inconvenience.

How do I purchase products through the on-line ordering process?

Click "Add to Cart" to add a product to your shopping cart. View your shopping cart contents before final purchase by clicking on the "Shopping Cart" button. You may adjust the quantity or remove items from your order here as well. After you review your shopping cart contents, you will be asked for your credit card information. This transaction is completely secure.

What is your Return Policy?

We accept returns for defective items or unopened items that are in a new and resell-able condition. We do not accept returns on items that have been opened OR CLEARANCE ITEMS. Please contact us at the Color Wheel for a replacement or refund if applicable.

What is your On-line Shipping Policy?

Orders are typically on a first come first served basis and shipped within 3-5 BUSINESS days via the UPS or USPS Priority mail whichever is the least expensive. US address orders: Please allow at least 5-7 days after shipping for your package to arrive. International orders are shipped via USPS Global Priority mail or Airmail Parcel Post. Please allow 6-9 days after shipping for your package to arrive. Please realize that some items in high demand may take a few extra days. Upon purchase, you will be notified if there are any exceptions or anticipated delays in shipping your product.